The Chevu loyalty programme
Every completed order earns points.
Chevu Fidèl thanks you for your trust: 1 point for every 100 G you pay, and 1 point = 1 G off your next order.
The programme opens soon. Orders completed after the launch earn points.
How it works
Three steps, no sign-up: your account opens by itself with your first completed order.
Order
On WhatsApp with Lex, on the website or in the app — the way you always do.
Earn points
When the order is delivered and paid, you earn 1 point for every 100 G. Your receipt shows the points.
Use them
On your next order, 1 point = 1 G. Tell Lex "I want to use my points", or pick the reward at checkout.
The rules, plainly
Points follow the money you pay: gourdes in Haiti, dollars abroad.
In Haiti (gourdes)
1 point per 100 G
1 point = 1 G off your next order.
Abroad (US dollars)
1 point per $1
1 point = $0.01 off your next order.
Two kinds of points
Earned points and bonus points do not live the same time. When you spend, the ones expiring soonest go first.
Earned points
Points earned with your orders are valid until 1 February each year (at least 90 days after you earn them).
Bonus points
A gift — a welcome, a campaign, or a team member. They are valid 15 days; use them before.
The rewards
You can use your points from 250 points. One reward per order.
- 250 G off your order250 points
- 500 G off your order500 points
- 1,000 G off your order1000 points
Frequently asked questions
Do I need to sign up?
No. Your Chevu Fidèl account opens by itself with your first completed order. If you are already a customer, you are already in.
Where do I see my points?
On your dashboard on the website, in the Chevu app, on every receipt, or ask Lex on WhatsApp.
Do points expire?
Yes. Bonus points are valid 15 days. Points earned with orders are valid until 1 February each year. We warn you before they expire.
How do I use my points?
When you order, tell Lex you want to use your points, or pick the reward at checkout on the website. The discount shows on the invoice.
What if I cancel an order?
Points you used come back to your account. Points a cancelled order had earned are taken back.
Ready to start collecting points?
Your next order will earn points. Nothing more to do.